Shipping Policy

At Romina Devices, we aim to provide fast, reliable, and hassle-free shipping for all our customers. Please review our shipping policy below to understand processing times, delivery options, and other important details.

1. Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods & Delivery Time

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Faster delivery option available within 2-4 business days.
  • International Shipping: Orders may take 7-14 business days, depending on location and customs processing.

Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or customs clearance for international orders.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on the delivery location and shipping method selected.
  • Free shipping may be available .
  • International customers are responsible for any customs duties, taxes, or import fees.

4. Cash on Delivery (COD) Orders

  • COD is available only for select locations.
  • Additional COD charges may apply.
  • Customers must provide a valid phone number for order verification before shipping.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, which can be used to track the delivery status on the courier’s website.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery timeframe, please contact our support team.
  • Romina Devices is not responsible for delays caused by incorrect addresses, customs clearance, or unforeseen courier issues.
  • If a package is lost in transit, we will work with the courier to resolve the issue as quickly as possible.

7. Undeliverable Packages

If a package is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, the customer may be responsible for additional shipping costs for re-delivery.

8. Contact Us

For any shipping-related inquiries, please reach out to us:

📧 Email: [email protected]